How can we help?
Find answers to common questions or reach out to our support team.
Frequently Asked Questions
Is my data safe when using IAM tools?
Yes! All IAM tools run entirely in your browser (or on your device for the iOS app). Your tokens, passwords, keys, and other sensitive data never leave your device. We do not collect or store any data you input into our tools.
Are the certification details accurate and up-to-date?
We strive to keep all certification information current. However, certification requirements can change. Always verify details with the official certification body before registering for an exam.
How do I report a bug or request a feature?
You can use the feedback button available on each tool page, or contact us via email at [email protected]. We appreciate all feedback!
Is there an iOS app available?
Yes! IAM Roadmap is available on the App Store. The iOS app includes all certifications, vendors, career paths, and core IAM tools with offline support.
Do I need to create an account?
No account is required. All features are freely available without registration.
Can I use these tools for commercial purposes?
Yes, you can use our tools for any legitimate purpose including commercial software development, security testing (on systems you own or have permission to test), and professional IAM work.
Resources
Response Time
We typically respond to support requests within 24-48 hours during business days.